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INC20000034

ResolvedcriticalOfficial source confirmedSpecific component onlyFirst recorded update Jun 15, 2026, 02:30 PM · Resolved Jun 16, 2026, 09:15 PM

Snowflake Engineering has completed the postmortem of this service incident. A detailed Root Cause Analysis \(RCA\) is available on the Snowflake Community site: [https://community.snowflake.com/s/article/INC20000034](https://community.snowflake.com/s/article/INC20000034)

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Affected services

Applications

Updates (9)

  1. Jul 2, 2026, 09:58 PM
    INC20000034

    Snowflake Engineering has completed the postmortem of this service incident. A detailed Root Cause Analysis \(RCA\) is available on the Snowflake Community site: [https://community.snowflake.com/s/article/INC20000034](https://community.snowflake.com/s/article/INC20000034)

    Snowflake ↗
  2. Jun 16, 2026, 09:15 PM
    INC20000034

    Current status: We've validated the fix for this issue with our third-party provider and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight. Customer experience: Customers hosted in the specified region may have been unable to access or use Snowflake services and features using Snowsight. The most significant periods of impact for most customers were between 14:05-14:35 and 16:27-16:46 UTC, during which customers could not authenticate or acce

    Snowflake ↗
  3. Jun 16, 2026, 04:00 AM
    INC20000034

    Current status: Our third-party cloud platform has confirmed that the underlying infrastructure issue was resolved as of 21:45 UTC. Service health remains stable, and out of an abundance of caution, we will continue to actively monitor the environment before posting our final update. We'll provide another update within 18 hours. Customer experience: Customers hosted in the specified region may have been unable to access or use Snowflake services and features using Snowsight, or may have experienced short periods of intermittent impact. The most significant periods of impact for most customers

    Snowflake ↗
  4. Jun 15, 2026, 09:55 PM
    INC20000034

    Current status: We are continuing to coordinate with our third-party cloud provider on addressing the underlying infrastructure issue while we closely monitor the environment. Service health has remained stable after implementing our previous mitigation actions; however, customers may continue to experience intermittent periods of degraded service performance until the issue is fully resolved. We'll provide another update in the next 4 hours. Customer experience: Customers hosted in the specified regions may experience short periods of intermittent impact to Snowflake services and features us

    Snowflake ↗
  5. Jun 15, 2026, 07:22 PM
    INC20000034

    Current status: Services remain stable following our previously implemented mitigation actions; however, customers could experience performance issues until the underlying issue is resolved. We are closely monitoring the environment while we continue to collaborate with the third-party cloud provider to ensure the underlying infrastructure remains healthy. We'll provide another update in the next 2 hours. Customer experience: Customers hosted in the specified regions may have been unable to access or use Snowflake services and features using Snowsight. The most significant periods of impact f

    Snowflake ↗
  6. Jun 15, 2026, 05:43 PM
    INC20000034

    Current status: We have implemented recovery actions and telemetry indicates that service health has currently returned to normal. However, we are continuing to coordinate with our cloud provider to address the underlying issue affecting backend infrastructure health that may result in periods of intermittent performance impact. We are actively monitoring health and network connectivity of the affected components and will provide another update within 60 minutes. Customer experience: Customers hosted in the specified regions may be unable to access or use Snowflake services and features using

    Snowflake ↗
  7. Jun 15, 2026, 04:19 PM
    INC20000034

    Current status: Following our initial recovery actions, authentication and basic navigation have been restored for most customers; however, other core Snowsight features are continuing to experience failures or degraded performance. We have identified a network connectivity issue affecting infrastructure components used by Snowsight's backend infrastructure, and we are attempting to recover the affected components. We'll provide another update within 60 minutes. Customer experience: Customers hosted in the specified regions may be unable to access or use Snowflake services and features using

    Snowflake ↗
  8. Jun 15, 2026, 03:13 PM
    INC20000034

    Current status: We've identified an issue affecting Snowsight backend infrastructure, and we're attempting to restart affected components to restore service. We'll provide another update within 30 minutes. Customer experience: Customers hosted in the specified regions may be unable to access or use Snowflake services and features using Snowsight. Customers may see "something went wrong" or "no healthy upstream" error messages. Some customers may be able to access Snowsight but are unable to perform operations within the UI. ETA: An ETA is not yet available. We'll provide one as soon as possi

    Snowflake ↗
  9. Jun 15, 2026, 02:30 PM
    INC20000034

    Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 30 minutes. Customer experience: Customers hosted in the specified regions may be unable to access or use Snowflake services and features using Snowsight.

    Snowflake ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Snowflake's status feed →

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