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Multiple Services Disruption

ResolvedminorUnverified reportFirst recorded update Jan 13, 2025, 09:19 PM · Resolved Jan 13, 2025, 09:44 PM

We are currently experiencing a disruption that is causing SMS sent by our Sellers from our Services not to be delivered to their recipients successfully. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.

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What visitors reported during this incident

No visitor reports were filed for this incident.

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Timeline

No vendor updates were captured for this incident before it was resolved.

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Square's status feed →

GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.