What visitors reported during this incident
No visitor reports were filed for this incident.
Having problems with Square now? Check the current statusUpdates (2)
- Jul 14, 2026, 02:43 AMPhone Support: Higher Than Expected Wait Times
Thank you for your patience and understanding while we experienced higher than normal call volumes.
Square ↗ - Jul 7, 2026, 01:30 AMPhone Support: Higher Than Expected Wait Times
We are currently receiving a high volume of inquiries related to onboarding and setup, which may result in longer wait times when calling support. We apologize for the inconvenience and appreciate your patience as our team works to assist customers as quickly as possible. If your request is urgent, we also encourage you to visit our Help Center and online guides for additional support. Create Square account: <https://squareup.com/jp/ja/townsquare/create-account> Compare Square Hardware: <https://squareup.com/jp/ja/hardware/compare> Onboarding FAQ Square: <https://squareup.com/help/jp/ja/
Square ↗
What to do next
- Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
- Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
- Watch the provider going forward. Follow Square's status feed →
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