What visitors reported during this incident
No visitor reports were filed for this incident.
Having problems with Square now? Check the current statusUpdates (3)
- Sep 16, 2026, 07:32 PMService Disruption
The issue affecting Kitchen Display System (KDS) is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process.
Square ↗ - Sep 16, 2026, 07:26 PMService Disruption
We have released a fix for Kitchen Display System (KDS) and are beginning to see impacted services return to full functionality. Your business's ability to operate smoothly is our top priority, and our Engineering team is taking proactive steps to prevent similar incidents. Thank you for your understanding as we worked through this issue.
Square ↗ - Sep 16, 2026, 06:58 PMService Disruption
We are experiencing a disruption with Kitchen Display System (KDS). Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience during this disruption.
Square ↗
What to do next
- Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
- Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
- Watch the provider going forward. Follow Square's status feed →
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