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Transfers Disruption

ResolvedminorOfficial source confirmedFirst recorded update Sep 18, 2026, 12:26 AM · Resolved Sep 18, 2026, 03:33 PM

The disruption with some Instant Transfers to Visa cards issued by Bank of Nova Scotia and Tangerine Bank is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process.

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Updates (2)

  1. Sep 18, 2026, 03:33 PM
    Transfers Disruption

    The disruption with some Instant Transfers to Visa cards issued by Bank of Nova Scotia and Tangerine Bank is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process.

    Square ↗
  2. Sep 18, 2026, 12:26 AM
    Transfers Disruption

    We are currently experiencing a disruption with some Instant Transfers to Visa cards issued by Bank of Nova Scotia and Tangerine Bank. We recommend retrying failed Instant Transfers. Your business operations are our top priority and our team is working with our banking partners to resolve this issue. We appreciate your patience during this disruption.

    Square ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Square's status feed →

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