What visitors reported during this incident
No visitor reports were filed for this incident.
Having problems with Squarespace now? Check the current statusUpdates (3)
- Sep 16, 2025, 08:34 PMAcuity Scheduling / 500 error on direct calendar links
This incident has been resolved.
Squarespace ↗ - Sep 16, 2025, 06:10 PMAcuity Scheduling / 500 error on direct calendar links
A fix has been implemented and we are monitoring the results.
Squarespace ↗ - Sep 16, 2025, 06:04 PMAcuity Scheduling / 500 error on direct calendar links
Some users may encounter a 500 error when using a direct calendar link. We are currently investigating this issue.
Squarespace ↗
What to do next
- Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
- Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
- Watch the provider going forward. Follow Squarespace's status feed →
GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.