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Subscription Billing

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update Oct 22, 2025, 11:45 AM · Resolved Oct 23, 2025, 01:29 PM

This incident has been resolved.

What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Squarespace now? Check the current status

Affected services

Accounts & Billing

Updates (3)

  1. Oct 23, 2025, 01:29 PM
    Subscription Billing

    This incident has been resolved.

    Squarespace ↗
  2. Oct 22, 2025, 08:26 PM
    Subscription Billing

    The issue has been resolved, but we're monitoring the results.

    Squarespace ↗
  3. Oct 22, 2025, 08:20 PM
    Subscription Billing

    Customers may have experienced issues on the checkout page when purchasing Squarespace products or in the billing panel when modifying their subscription.

    Squarespace ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Squarespace's status feed →

GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.