What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

Acuity Scheduling

Updates (3)

May 19, 2026, 05:35 PM
Acuity Scheduling Service Disruption
This incident has been resolved.
Squarespace ↗
May 19, 2026, 05:06 PM
Acuity Scheduling Service Disruption
The issue has been identified and a fix is being implemented.
Squarespace ↗
May 19, 2026, 05:06 PM
Acuity Scheduling Service Disruption
We are currently experiencing a service disruption where existing users are unable to create new Acuity trials. Our Engineering team has identified the root cause and is working to implement a solution. All users and services may be affected. We will provide an update as soon as possible.
Squarespace ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
Watch the provider going forward. Follow Squarespace's status feed →

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