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Acuity Scheduling - Clients of businesses may not be able to update card...

ResolvedminorOfficial source confirmedFirst recorded update Mar 31, 2026, 05:40 PM · Resolved Mar 31, 2026, 06:37 PM

Acuity Scheduling is now fully operational.

What visitors reported during this incident

No visitor reports were filed for this incident.

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Updates (4)

  1. Mar 31, 2026, 06:37 PM
    Acuity Scheduling - Clients of businesses may not be able to update card...

    Acuity Scheduling is now fully operational.

    Squarespace ↗
  2. Mar 31, 2026, 06:26 PM
    Acuity Scheduling - Clients of businesses may not be able to update card...

    We are currently experiencing a service disruption. Our Engineering team has identified the root cause and is working to implement a solution. All users may be affected. We will provide an update as soon as possible.

    Squarespace ↗
  3. Mar 31, 2026, 06:00 PM
    Acuity Scheduling - Clients of businesses may not be able to update card...

    We are currently experiencing a service disruption. Our Engineering team is working to identify the root cause and implement a solution. All users may be affected. We will provide an update as soon as possible.

    Squarespace ↗
  4. Mar 31, 2026, 05:40 PM
    Acuity Scheduling - Clients of businesses may not be able to update card...

    We are currently experiencing a service disruption. Our Engineering team is working to identify the root cause and implement a solution. All users may be affected. We will provide an update as soon as possible.

    Squarespace ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Squarespace's status feed →

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