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Acuity Scheduling / Webhook delivery delay

ResolvedmajorOfficial source confirmedFirst recorded update Feb 11, 2026, 02:08 PM · Resolved Feb 11, 2026, 03:57 PM

The issue with delayed webhook delivery has been resolved.

What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Squarespace now? Check the current status

Updates (3)

  1. Feb 11, 2026, 03:57 PM
    Acuity Scheduling / Webhook delivery delay

    The issue with delayed webhook delivery has been resolved.

    Squarespace ↗
  2. Feb 11, 2026, 02:44 PM
    Acuity Scheduling / Webhook delivery delay

    We have identified the cause of the webhook delivery delay, and are working toward a solution.

    Squarespace ↗
  3. Feb 11, 2026, 02:08 PM
    Acuity Scheduling / Webhook delivery delay

    We are currently investigating a delay in webhook delivery.

    Squarespace ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Squarespace's status feed →

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