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Squarespace

Connectivity issues

ResolvedmajorOfficial source confirmedSingle region affectedFirst recorded update Mar 31, 2026, 09:06 PM · Resolved Mar 31, 2026, 10:01 PM

On Tuesday, March 31st, 2026, many Squarespace websites experienced unavailability for an aggregate of 53 minutes, between 4:43 PM and 5:36 PM EDT. During this incident, we failed to serve approximately 28% of customer requests. Site visitors saw slow loads or “Service Unavailable” errors impacting site loading, login, site editing, Campaigns, Domains, and our Commerce platform. At 4:43 PM EDT we performed a network configuration change in one of our points of presence \(PoP\). This change impacted critical networking equipment within that region. Our teams were notified immediately via...

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What visitors reported during this incident

No visitor reports were filed for this incident.

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Updates (7)

  1. Apr 7, 2026, 05:41 PM
    Connectivity issues

    On Tuesday, March 31st, 2026, many Squarespace websites experienced unavailability for an aggregate of 53 minutes, between 4:43 PM and 5:36 PM EDT. During this incident, we failed to serve approximately 28% of customer requests. Site visitors saw slow loads or “Service Unavailable” errors impacting site loading, login, site editing, Campaigns, Domains, and our Commerce platform. At 4:43 PM EDT we performed a network configuration change in one of our points of presence \(PoP\). This change impacted critical networking equipment within that region. Our teams were notified immediately via autom

    Squarespace ↗
  2. Mar 31, 2026, 10:01 PM
    Connectivity issues

    This incident has been resolved.

    Squarespace ↗
  3. Mar 31, 2026, 09:49 PM
    Connectivity issues

    Issue has been mitigated as of 5:36pm EDT. We are continuing to monitor for any further issues.

    Squarespace ↗
  4. Mar 31, 2026, 09:45 PM
    Connectivity issues

    We're investigating errors while connecting to some Squarespace sites.

    Squarespace ↗
  5. Mar 31, 2026, 09:44 PM
    Connectivity issues

    We're investigating errors while connecting to some Squarespace sites.

    Squarespace ↗
  6. Mar 31, 2026, 09:26 PM
    Connectivity issues

    We're investigating errors while connecting to some Squarespace sites.

    Squarespace ↗
  7. Mar 31, 2026, 09:06 PM
    Connectivity issues

    We're investigating errors while connecting to some Squarespace sites.

    Squarespace ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Squarespace's status feed →

GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.