What visitors reported during this incident
No visitor reports were filed for this incident.
Having problems with Squarespace now? Check the current statusAffected services
Acuity Scheduling
Updates (3)
- Sep 9, 2025, 09:13 PMAcuity Scheduling / Undelivered SMS reminders
This incident has been resolved.
Squarespace ↗ - Sep 9, 2025, 06:53 PMAcuity Scheduling / Undelivered SMS reminders
The issue has been identified and a fix is being implemented.
Squarespace ↗ - Sep 9, 2025, 06:19 PMAcuity Scheduling / Undelivered SMS reminders
SMS reminders are not being delivered for some customers. We're investigating the cause and will provide an update as soon as possible.
Squarespace ↗
What to do next
- Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
- Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
- Watch the provider going forward. Follow Squarespace's status feed →
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