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Website subscriptions are not activated

ResolvedmajorOfficial source confirmedSpecific component onlyFirst recorded update Apr 27, 2026, 05:12 PM · Resolved Apr 27, 2026, 05:48 PM

This incident has been resolved.

What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Squarespace now? Check the current status

Affected services

Site LoadingAccounts & Billing

Updates (4)

  1. Apr 27, 2026, 05:48 PM
    Website subscriptions are not activated

    This incident has been resolved.

    Squarespace ↗
  2. Apr 27, 2026, 05:43 PM
    Website subscriptions are not activated

    A fix has been implemented and we are monitoring the results.

    Squarespace ↗
  3. Apr 27, 2026, 05:28 PM
    Website subscriptions are not activated

    We are continuing to investigate this issue.

    Squarespace ↗
  4. Apr 27, 2026, 05:12 PM
    Website subscriptions are not activated

    We are currently investigating an issue with website subscriptions not being activated.

    Squarespace ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Squarespace's status feed →

GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.