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Squarespace

3D Secure purchase attempts for subscriptions are failing

ResolvedmajorOfficial source confirmedSpecific component onlyFirst recorded update Dec 8, 2025, 05:02 PM · Resolved Dec 8, 2025, 06:23 PM

This incident has been resolved.

Squarespace live status →

What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Squarespace now? Check the current status

Affected services

Accounts & Billing

Updates (5)

  1. Dec 8, 2025, 06:23 PM
    3D Secure purchase attempts for subscriptions are failing

    This incident has been resolved.

    Squarespace ↗
  2. Dec 8, 2025, 06:16 PM
    3D Secure purchase attempts for subscriptions are failing

    We are continuing to monitor for any further issues.

    Squarespace ↗
  3. Dec 8, 2025, 05:45 PM
    3D Secure purchase attempts for subscriptions are failing

    We are continuing to investigate this issue.

    Squarespace ↗
  4. Dec 8, 2025, 05:20 PM
    3D Secure purchase attempts for subscriptions are failing

    We are continuing to investigate this issue.

    Squarespace ↗
  5. Dec 8, 2025, 05:02 PM
    3D Secure purchase attempts for subscriptions are failing

    We're investigating an issue related to third-party services and 3D Secure payments.

    Squarespace ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Squarespace's status feed →

GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.