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Login verification emails delayed

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update Jan 24, 2026, 05:10 PM · Resolved Jan 24, 2026, 08:34 PM

This incident has been resolved.

What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Squarespace now? Check the current status

Affected services

Email CampaignsAccounts & Billing

Updates (9)

  1. Jan 24, 2026, 08:34 PM
    Login verification emails delayed

    This incident has been resolved.

    Squarespace ↗
  2. Jan 24, 2026, 07:52 PM
    Login verification emails delayed

    We are still monitoring the situation.

    Squarespace ↗
  3. Jan 24, 2026, 07:17 PM
    Login verification emails delayed

    We are still monitoring the situation. -Log in verification emails are being delayed -Email Campaigns are being delayed -System related emails are being delayed

    Squarespace ↗
  4. Jan 24, 2026, 07:01 PM
    Login verification emails delayed

    This is affecting the deliverability of all emails being delayed. We are still monitoring the situation.

    Squarespace ↗
  5. Jan 24, 2026, 06:27 PM
    Login verification emails delayed

    The issue has been identified and is external to Squarespace. We are actively monitoring the situation and will provide updates as more information becomes available. **Email Campaigns are also experiencing a delay in deliverability.

    Squarespace ↗
  6. Jan 24, 2026, 06:13 PM
    Login verification emails delayed

    We are continuing to investigate this issue.

    Squarespace ↗
  7. Jan 24, 2026, 05:53 PM
    Login verification emails delayed

    We are continuing to investigate this issue.

    Squarespace ↗
  8. Jan 24, 2026, 05:37 PM
    Login verification emails delayed

    We are continuing to investigate the issue.

    Squarespace ↗
  9. Jan 24, 2026, 05:10 PM
    Login verification emails delayed

    We're investigating issues with login verification emails and password reset emails being delayed.

    Squarespace ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Squarespace's status feed →

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