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SMS delivery issues in the US

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update Apr 18, 2026, 03:48 AM · Resolved Apr 18, 2026, 06:42 AM

From 01:35 - 05:20 UTC, we saw elevated errors with SMS delivery in the US. This is now resolved.

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What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

Stripe core components

Updates (3)

  1. Apr 18, 2026, 06:42 AM
    SMS delivery issues in the US

    From 01:35 - 05:20 UTC, we saw elevated errors with SMS delivery in the US. This is now resolved.

    Stripe ↗
  2. Apr 18, 2026, 04:40 AM
    SMS delivery issues in the US

    Since 01:35 UTC, we’ve been experiencing US SMS delivery issues affecting 2FA and OTP codes for Dashboard, Link, Issuing, and Express users. Non-SMS 2FA methods (security keys, authenticator apps) still work. We’re actively monitoring and will update when resolved.

    Stripe ↗
  3. Apr 18, 2026, 03:48 AM
    SMS delivery issues in the US

    We're currently experiencing SMS delivery issues in the US, affecting 2-Factor authentication for dashboard users as well as the OTP code for Link and Express users. We'll post an update as soon as we have it.

    Stripe ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
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  • Watch the provider going forward. Follow Stripe's status feed →

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