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Elevated declines on Mastercard

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update Aug 15, 2026, 04:49 AM · Resolved Aug 15, 2026, 06:21 AM

Between 04:01 and 05:42 UTC, we saw elevated error rates and response times with Mastercard payments. This is now resolved. Our engineering teams will continue to monitor.

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What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

Acquirers and payment methods

Updates (4)

  1. Aug 15, 2026, 06:21 AM
    Elevated declines on Mastercard

    Between 04:01 and 05:42 UTC, we saw elevated error rates and response times with Mastercard payments. This is now resolved. Our engineering teams will continue to monitor.

    Stripe ↗
  2. Aug 15, 2026, 06:04 AM
    Elevated declines on Mastercard

    As of 05:42 UTC, elevated error rates and response times with Mastercard payments have began to recover. Stripe teams will continue to monitor until fully resolved.

    Stripe ↗
  3. Aug 15, 2026, 05:25 AM
    Elevated declines on Mastercard

    We're currently seeing elevated error rates and response times with Mastercard payments. We have confirmed the outage is external to the Stripe infrastructure.

    Stripe ↗
  4. Aug 15, 2026, 04:49 AM
    Elevated declines on Mastercard

    We're currently investigating elevated error rates and response times with Mastercard payments. We'll post an update soon.

    Stripe ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Stripe's status feed →

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