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Elevated Interac errors

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update Sep 13, 2026, 04:45 AM · Resolved Sep 13, 2026, 03:49 PM

The maintenance at Interac has concluded successfully. We’ve observed reduced error rates and improved response times with Interac payments in Canada. The issue is now resolved.

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What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

Acquirers and payment methods

Updates (3)

  1. Sep 13, 2026, 03:49 PM
    Elevated Interac errors

    The maintenance at Interac has concluded successfully. We’ve observed reduced error rates and improved response times with Interac payments in Canada. The issue is now resolved.

    Stripe ↗
  2. Sep 13, 2026, 05:17 AM
    Elevated Interac errors

    We have observed recovery since 04:50 UTC but have been advised by Interac that ongoing maintenance will occur until 15:00 UTC. During this period, there may be intermittent errors and increased response times with Interac payments. We are monitoring closely and will share updates as soon as they are available.

    Stripe ↗
  3. Sep 13, 2026, 04:45 AM
    Elevated Interac errors

    Since 03:46 UTC, we’ve observed elevated error rates and increased response times with Interac payments, affecting in-person transactions in Canada. We have reached out to Interac and will share updates as soon as they are available.

    Stripe ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Stripe's status feed →

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