What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Stripe now? Check the current status

Affected services

Acquirers and payment methods

Updates (4)

Jul 3, 2026, 03:56 AM
Elevated WeChat Pay errors
From 07:10 July 2 to 01:20 July 3 UTC, we saw elevated errors which affected WeChat Pay payment method transactions. This issue has now been resolved by our partner.
Stripe ↗
Jul 2, 2026, 07:23 PM
Elevated WeChat Pay errors
WeChat Pay has confirmed they are addressing the issue and it will take some time to implement the fix. We are actively monitoring and will provide a further update as more information becomes available.
Stripe ↗
Jul 2, 2026, 03:07 PM
Elevated WeChat Pay errors
We’re currently seeing a degradation of the WeChat Pay payment method. Our partner has identified the cause and is working on a fix.
Stripe ↗
Jul 2, 2026, 01:37 PM
Elevated WeChat Pay errors
We're currently investigating a degradation of the WeChat Pay payment method that began at 7:10 UTC. This issue is external to Stripe and is causing increased error rates for transactions processed through the WeChat Pay payment method. We are actively monitoring the situation and will provide updates as more information becomes available.
Stripe ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
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