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API call success rate drop

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update Sep 22, 2026, 08:32 PM · Resolved Sep 22, 2026, 10:47 PM

From 19:13 to 22:19 UTC, we saw elevated error rates and response times with the API. This is now resolved.

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What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

Stripe core componentsStripe API

Updates (3)

  1. Sep 22, 2026, 10:47 PM
    API call success rate drop

    From 19:13 to 22:19 UTC, we saw elevated error rates and response times with the API. This is now resolved.

    Stripe ↗
  2. Sep 22, 2026, 09:27 PM
    API call success rate drop

    API error rates are recovering as part of our mitigations. We're continuing to monitor until the issue is fully resolved. We will provide further updates once we have observed sustained recovery.

    Stripe ↗
  3. Sep 22, 2026, 08:32 PM
    API call success rate drop

    We're currently investigating an issue affecting API accounts and capability call success rates. We've identified the root cause and are working on a mitigation. We will post further updates as we have more information.

    Stripe ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Stripe's status feed →

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