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Elevated Bancontact errors

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update May 20, 2026, 01:50 PM · Resolved May 20, 2026, 02:06 PM

From 13:38–13:53 UTC, we saw a partial service disruption of the Bancontact payment method. This is now resolved.

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What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

Acquirers and payment methods

Updates (2)

  1. May 20, 2026, 02:06 PM
    Elevated Bancontact errors

    From 13:38–13:53 UTC, we saw a partial service disruption of the Bancontact payment method. This is now resolved.

    Stripe ↗
  2. May 20, 2026, 01:50 PM
    Elevated Bancontact errors

    We're currently investigating a Partial Service disruption of the Bancontact payment method that began at 13:38 UTC. This issue is external to Stripe and is causing increased error rates for transactions processed through the Bancontact payment method. We are actively monitoring the situation and will provide updates as more information becomes available.

    Stripe ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Stripe's status feed →

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