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Spike in cancellations and expired errors with PayByBank payments

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update Oct 20, 2026, 10:46 AM · Resolved Oct 20, 2026, 01:04 PM

From 2026-10-20 10:47 UTC to approximately 11:18 UTC, we saw elevated cancellation and expired payment errors affecting PayByBank payments through a third-party payment partner. The issue was limited to payments processed through a specific issuing bank and has now recovered.

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What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

Acquirers and payment methods

Updates (2)

  1. Oct 20, 2026, 01:04 PM
    Spike in cancellations and expired errors with PayByBank payments

    From 2026-10-20 10:47 UTC to approximately 11:18 UTC, we saw elevated cancellation and expired payment errors affecting PayByBank payments through a third-party payment partner. The issue was limited to payments processed through a specific issuing bank and has now recovered.

    Stripe ↗
  2. Oct 20, 2026, 10:46 AM
    Spike in cancellations and expired errors with PayByBank payments

    We're currently seeing elevated cancellations and expired errors with PayByBank payments. We've identified that this is caused by an outage at an upstream partner and our engineers will monitor for recovery. We will provide further updates once recovery is observed.

    Stripe ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Stripe's status feed →

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