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The Trello Desktop app is re-directing users to the home page

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update Feb 13, 2025, 03:54 PM · Resolved Feb 14, 2025, 04:02 AM

Following a period of monitoring, we have confirmed that the issue affecting the MacOS and Windows Desktop Apps is resolved. Please update to the latest version for the latest fix. For any further issues please contact our Support team. Thank you for your patience.

Trello live status →

What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

Trello.com

Updates (5)

  1. Feb 14, 2025, 04:02 AM
    The Trello Desktop app is re-directing users to the home page

    Following a period of monitoring, we have confirmed that the issue affecting the MacOS and Windows Desktop Apps is resolved. Please update to the latest version for the latest fix. For any further issues please contact our Support team. Thank you for your patience.

    Trello ↗
  2. Feb 14, 2025, 01:29 AM
    The Trello Desktop app is re-directing users to the home page

    Our engineering team has successfully released a fix for both the MacOS and Windows Desktop Apps. To benefit from this fix, users are required to update to the latest version of the app. If you continue to experience any issues, particularly with redirection, please reach out to us through our Support channels for further assistance. Thank you for your patience and understanding as we worked to resolve this issue.

    Trello ↗
  3. Feb 13, 2025, 10:17 PM
    The Trello Desktop app is re-directing users to the home page

    We're still working on a fix for the Trello Desktop. We'll provide a new update soon.

    Trello ↗
  4. Feb 13, 2025, 05:54 PM
    The Trello Desktop app is re-directing users to the home page

    We're still working on a fix for the Trello Desktop. We'll provide a new update soon.

    Trello ↗
  5. Feb 13, 2025, 03:54 PM
    The Trello Desktop app is re-directing users to the home page

    We've identified an issue that's causing users to be re-directed to the Home page when using the Trello Desktop app. We'll provide a new update soon.

    Trello ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Trello's status feed →

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