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Admin Portal Feature Access Issue

ResolvedminorOfficial source confirmedFirst recorded update Apr 3, 2024, 09:52 AM · Resolved Apr 3, 2024, 10:23 AM

Between 6:30 AM UTC to 9:50 AM UTC, we experienced failures in accessing some features from the Admin Portal. The issue has been resolved and the service is operating normally.

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Updates (2)

  1. Apr 3, 2024, 10:23 AM
    Admin Portal Feature Access Issue

    Between 6:30 AM UTC to 9:50 AM UTC, we experienced failures in accessing some features from the Admin Portal. The issue has been resolved and the service is operating normally.

    Trello ↗
  2. Apr 3, 2024, 09:52 AM
    Admin Portal Feature Access Issue

    We are investigating an issue causing failures in accessing some features from the Admin Portal, which is impacting some of our Cloud customers. We have identified the root cause and anticipate recovery shortly.

    Trello ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Trello's status feed →

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