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Degraded experience for some of Trello's users

ResolvedmajorOfficial source confirmedSpecific component onlyFirst recorded update Nov 16, 2023, 10:37 PM · Resolved Nov 16, 2023, 11:58 PM

This incident has been resolved. If you're still seeing issues, please reach out at https://trello.com/contact/

Trello live status →

What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Trello now? Check the current status

Affected services

Trello.com

Updates (4)

  1. Nov 16, 2023, 11:58 PM
    Degraded experience for some of Trello's users

    This incident has been resolved. If you're still seeing issues, please reach out at https://trello.com/contact/

    Trello ↗
  2. Nov 16, 2023, 11:32 PM
    Degraded experience for some of Trello's users

    Our Engineers have rolled out a fix and have seen services recovering. We're now monitoring it.

    Trello ↗
  3. Nov 16, 2023, 10:52 PM
    Degraded experience for some of Trello's users

    Our Engineers have identified the issue and are working on a fix. We have found the following services to be affected: - Inability to create new Automation commands - Card changes not saving - Some file uploads failing

    Trello ↗
  4. Nov 16, 2023, 10:37 PM
    Degraded experience for some of Trello's users

    We are currently investigating an issue affecting some of Trello's services. We have identified that some users may experience trouble with the following service: - Automations commands not running - Card changes not saving

    Trello ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Trello's status feed →

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