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Issue with search and moving cards for some users

ResolvedmajorOfficial source confirmedSpecific component onlyFirst recorded update Jul 25, 2024, 07:31 PM · Resolved Jul 25, 2024, 08:27 PM

We previously identified the issue with moving cards and searching for cards in Trello. The issue has been resolved and Trello is operating normally.

Trello live status →

What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Trello now? Check the current status

Affected services

Trello.com

Updates (4)

  1. Jul 25, 2024, 08:27 PM
    Issue with search and moving cards for some users

    We previously identified the issue with moving cards and searching for cards in Trello. The issue has been resolved and Trello is operating normally.

    Trello ↗
  2. Jul 25, 2024, 08:00 PM
    Issue with search and moving cards for some users

    We’ve identified the issue causing problems with moving and searching for cards on Trello. We’re currently working on implementing a fix, and a new update will be shared soon.

    Trello ↗
  3. Jul 25, 2024, 07:31 PM
    Issue with search and moving cards for some users

    We are investigating reports of intermittent errors for some Trello customers when moving cards between boards or searching for cards. We will provide more details once we identify the root cause

    Trello ↗
  4. Jul 25, 2024, 07:31 PM
    Issue with search and moving cards for some users

    We are investigating reports of intermittent errors for some Trello customers when moving cards between boards or searching for cards. We will provide more details once we identify the root cause.

    Trello ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Trello's status feed →

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