What visitors reported during this incident
No visitor reports were filed for this incident.
Having problems with Webflow now? Check the current statusAffected services
Updates (6)
- Sep 30, 2025, 06:10 PMReports of form notification emails not being received
This incident has been resolved following a fix from our upstream provider. Form notification emails are now being delivered as expected. We appreciate your patience while we worked to restore normal service.
Webflow ↗ - Sep 30, 2025, 05:48 PMReports of form notification emails not being received
A fix has been implemented by our upstream provider, and we are actively monitoring to ensure that form notification emails are being delivered as expected.
Webflow ↗ - Sep 30, 2025, 05:09 PMReports of form notification emails not being received
Our upstream provider is continuing to work on a fix for this issue, and we are sharing updates as new information becomes available. In the meantime, form submissions remain accessible from the Forms tab in Site Settings.
Webflow ↗ - Sep 30, 2025, 02:15 PMReports of form notification emails not being received
Our upstream provider are continuing to work to resolve this issue as a matter of urgency, and we will continue to share updates as new information becomes available. In the meantime, form submissions can be accessed from the Forms tab in Site Settings.
Webflow ↗ - Sep 30, 2025, 01:11 PMReports of form notification emails not being received
We have identified that some form notification emails are not being delivered due to an issue with an upstream provider. Our provider has identified the issue and is working towards a solution. While they work to resolve the issue, form submissions can be accessed from the Forms tab in Site Settings.
Webflow ↗ - Sep 30, 2025, 12:25 PMReports of form notification emails not being received
We are currently investigating reports that form notification emails are not being delivered as expected for some customers. This correlates with an ongoing with an Incident that our upstream mail provider is facing, but we are working diligently to validate the root cause and will share another update as soon as possible. In the meantime, form submissions can be accessed from the Forms tab in Site Settings.
Webflow ↗
What to do next
- Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
- Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
- Watch the provider going forward. Follow Webflow's status feed →
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