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[RESOLVED] Reports of downtime on some hosted sites

ResolvedminorOfficial source confirmedMulti-region impactFirst recorded update Oct 2, 2025, 02:39 PM · Resolved Oct 2, 2025, 04:24 PM

This incident has been resolved. A small number of hosted sites were briefly affected due to an upstream provider issue, but services have remained stable following remediation. We’ll continue to monitor overall system health, and no further impact is expected. Thank you for your patience while we worked to restore full functionality.

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What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

SSL certificate provisioningSite PagesLocalizationSite searchLocalizeFormsEcommerce

Updates (4)

  1. Oct 2, 2025, 04:24 PM
    [RESOLVED] Reports of downtime on some hosted sites

    This incident has been resolved. A small number of hosted sites were briefly affected due to an upstream provider issue, but services have remained stable following remediation. We’ll continue to monitor overall system health, and no further impact is expected. Thank you for your patience while we worked to restore full functionality.

    Webflow ↗
  2. Oct 2, 2025, 03:25 PM
    [RESOLVED] Reports of downtime on some hosted sites

    The issue affecting a small number of hosted sites has been mitigated, and impacted services are now stable. We are continuing to monitor closely alongside our upstream provider to ensure there is no further disruption. We’ll provide an update if anything changes.

    Webflow ↗
  3. Oct 2, 2025, 03:11 PM
    [RESOLVED] Reports of downtime on some hosted sites

    We have identified that a very small number of sites are currently returning 504 errors due to an issue with an upstream provider. Our engineering team is actively working with the provider to address the problem. We’ll provide another update within the next hour, or sooner if new information becomes available.

    Webflow ↗
  4. Oct 2, 2025, 02:39 PM
    [RESOLVED] Reports of downtime on some hosted sites

    We are currently investigating reports of some customers encountering 504 errors. Early indications suggest this may be related to an upstream provider. Our engineering team is working with urgency to confirm the cause and restore full functionality as quickly as possible. We’ll share another update within the next hour, or sooner if more information becomes available.

    Webflow ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Webflow's status feed →

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