What visitors reported during this incident
No visitor reports were filed for this incident.
Having problems with Webflow now? Check the current statusAffected services
Updates (3)
- Apr 2, 2026, 07:55 AM[RESOLVED] Reports of "Refresh required to continue" errors when opening the Webflow Canvas
We’re no longer seeing customer impact related to this issue, and functionality has returned to normal. This incident is now resolved. We appreciate your patience while we worked to resolve this issue.
Webflow ↗ - Apr 2, 2026, 06:03 AM[RESOLVED] Reports of "Refresh required to continue" errors when opening the Webflow Canvas
We’ve identified the cause of an issue where some customers see a "Refresh required to continue" message when opening the Webflow Canvas, preventing editing as expected. As a temporary mitigation, our team is assisting impacted customers directly while we work toward a full resolution. We are also waiting for underlying systems to fully recover. We’ll continue to share updates as progress is made.
Webflow ↗ - Apr 2, 2026, 05:30 AM[RESOLVED] Reports of "Refresh required to continue" errors when opening the Webflow Canvas
We’re currently investigating reports that some customers are seeing a "Refresh required to continue" message when opening the Webflow Canvas, preventing them from editing sites as expected. Our team is actively working to identify the cause of this issue and will share an update as soon as more information becomes available.
Webflow ↗
What to do next
- Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
- Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
- Watch the provider going forward. Follow Webflow's status feed →
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