What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Westhost now? Check the current status

Updates (2)

Sep 28, 2026, 02:19 PM
Investigating - Live Chat and Ticketing Issues
The issue affecting our Live Chat and support ticketing services has now been resolved. Customers should once again be able to contact our support teams via Live Chat and submit or update support tickets as normal. We will continue to monitor the services closely to ensure stability. We apologise for any inconvenience caused and appreciate your patience while we worked to restore service.
Westhost ↗
Sep 28, 2026, 01:58 PM
Investigating - Live Chat and Ticketing Issues
We are currently investigating an issue affecting our support systems. Customers may be unable to contact us via Live Chat, and there may be delays in creating or updating support tickets. Our team is actively working to identify the cause and restore normal service as quickly as possible. We apologise for any inconvenience caused and will provide further updates as soon as more information becomes available.
Westhost ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
Watch the provider going forward. Follow Westhost's status feed →

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