Is Westhost down?

We are aware of reports of critical vulnerabilities affecting PHP that may pose a security risk to websites and applications running affected versions. Our team has implemented initial mitigation measures across the eXtend estate to help reduce potential exposure. We are actively monitoring the situation and preparing to apply the relevant security patches as soon as they become available. We will continue to assess the risk, review available mitigations, and take appropriate action to protect our services. While the initial mitigations provide an additional layer of protection, they should no

We are aware of reports of critical vulnerabilities affecting PHP that may pose a security risk to websites and applications running affected versions. Our team has implemented initial mitigation measures across the eXtend estate to help reduce potential exposure. We are actively monitoring the situation and preparing to apply the relevant security patches as soon as they become available. We will continue to assess the risk, review available mitigations, and take appropriate action to protect our services. While the initial mitigations provide an additional layer of protection, they should no

We're currently receiving reports of packages on the shared hosting platform experiencing 502 errors. Our system administration team are investigating the issue now, and updates will be provided as more information becomes available. Apologies for any inconvenience caused.

We’re aware of an issue causing intermittent connectivity to Webmail for some users. Our team is investigating and working to restore normal service as soon as possible. We’ll provide further updates as they become available.

We are currently investigating an issue affecting our support systems. Customers may be unable to contact us via Live Chat, and there may be delays in creating or updating support tickets. Our team is actively working to identify the cause and restore normal service as quickly as possible. We apologise for any inconvenience caused and will provide further updates as soon as more information becomes available.

We are aware of an issue currently affecting a third-party payment provider. As a result, some customers may experience failures when placing orders, and there may be delays in the processing of successfully submitted orders. We are actively monitoring the situation and working closely with the provider to restore normal service as quickly as possible. We apologise for any inconvenience this may cause and will provide further updates as more information becomes available.

We are currently experiencing load time issues with the StackCP interface. Some users may also experience a "429 Too Many Requests" error. Our system administrators are actively working to resolve the issue and restore normal performance and uptime. We will provide an update here as soon as we have more information. Thank you for your patience and understanding.

We will be performing scheduled reboots of our cPanel servers. During this time, you may experience a brief service interruption of a few minutes as the servers restart. Affected Server: wh6.uk2group.com Expected impact: Websites, email, and other hosted services may be temporarily unavailable. Expected duration: A few minutes per server. No action is required on your part. We apologize for any inconvenience and appreciate your patience.

We will be performing scheduled reboots of our cPanel servers. During this time, you may experience a brief service interruption of a few minutes as the servers restart. Affected Server: wh6.uk2group.com Expected impact: Websites, email, and other hosted services may be temporarily unavailable. Expected duration: A few minutes per server. No action is required on your part. We apologize for any inconvenience and appreciate your patience.

**UPDATE:** The Linux vulnerability has now been fully patched and all SSH and SFTP services have been re-enabled.

**UPDATE:** The Linux vulnerability has now been fully patched and all SSH and SFTP services have been re-enabled.

**UPDATE:** The Linux vulnerability has now been fully patched and all SSH and SFTP services have been re-enabled.

Our live chat and ticketing system is currently unavailable. Our team is actively working to resolve the issue and restore normal service as soon as possible. We apologise for any inconvenience this may cause and appreciate your patience. We will provide further updates shortly.

**UPDATE:** The cPanel shared servers have been patched against this vulnerability and will begin enabling SSH and SFTP access to these servers.

**UPDATE:** SSH has also been disabled on our StackCP Shared Hosting accounts.

**UPDATE:** SFTP will also be disabled, however normal FTP access will remain active.

Our system administrators are aware of a problem affecting routing for shared hosting accounts with dedicated IP addresses resulting in websites not displaying. We are working on resolving this as a priority and will provide further updates when available.

This issue has been fixed and fully mitigated.

We are investigating a vulnerability within the Linux kernel. Our team is currently working to address the issue and will provide updates as they become available.

We will be performing scheduled maintenance on our Windows hosting servers. During this time, there may be a brief window of downtime while the servers are re-racked and updated. We apologise for any inconvenience this may cause and thank you for your patience while we carry out this work.

We will be performing scheduled maintenance on our Windows hosting servers. During this time, there may be a brief window of downtime while the servers are re-racked and updated. We apologise for any inconvenience this may cause and thank you for your patience while we carry out this work.

We will be performing scheduled maintenance on the servers supporting Spamalizer. During this time, there may be a brief window of downtime while the servers are re-racked and updated. We apologise for any inconvenience this may cause and thank you for your patience while we carry out this work.

We will be performing scheduled maintenance on the servers supporting Spamalizer. During this time, there may be a brief window of downtime while the servers are re-racked and updated. We apologise for any inconvenience this may cause and thank you for your patience while we carry out this work.

We will be performing scheduled maintenance on the servers supporting Spamalizer. During this time, there may be a brief window of downtime while the servers are re-racked and updated. We apologise for any inconvenience this may cause and thank you for your patience while we carry out this work.

We will be performing scheduled maintenance on the servers supporting Spamalizer. During this time, there may be a brief window of downtime while the servers are re-racked and updated. We apologise for any inconvenience this may cause and thank you for your patience while we carry out this work.

We are currently experiencing issues with our Live Chat service. Our team is actively investigating the issue and working to restore normal service as quickly as possible. In the meantime, if you require assistance, please raise a support ticket through your Chi control panel. This will ensure your enquiry is received and handled by our team. We apologise for any inconvenience caused and will provide further updates as soon as more information becomes available.

We are aware of a problem affecting American Express payments and are working to fix it. We recommend using an alternative payment method while we investigate. We'll update this page with progress as soon as possible. Thank you for your patience.

**UPDATE** We have been monitroing propagation and the fix we applied has worked. Normal service has been resumed on the DNS servers. We do apologise for the inconvenience this causd.