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Payment Processing Delays

ResolvedminorOfficial source confirmedFirst recorded update May 7, 2026, 12:01 PM · Resolved Sep 28, 2026, 02:05 PM

Westhost has resolved the issues that were causing delays in payment processing. All services are now operating normally.

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What visitors reported during this incident

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Updates (2)

  1. Sep 28, 2026, 02:05 PM
    Payment Processing Delays

    This is resolved

    Westhost ↗
  2. May 7, 2026, 12:01 PM
    Payment Processing Delays

    We are currently experiencing delays in payment processing. Payments are completing successfully, but are taking longer than usual to go through. Our engineering team is actively investigating the root cause and working to restore normal processing times as quickly as possible.

    Westhost ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Westhost's status feed →

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