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Westhost

Issues with Order Payments and Processing

Incident still open, awaiting updateminorOfficial source confirmedFirst recorded update Sep 23, 2026, 08:32 AM

We are aware of an issue currently affecting a third-party payment provider. As a result, some customers may experience failures when placing orders, and there may be delays in the processing of successfully submitted orders. We are actively monitoring the situation and working closely with the provider to restore normal service as quickly as possible. We apologise for any inconvenience this may cause and will provide further updates as more information becomes available.

Westhost live status →

This incident was reported earlier. Its current impact is not confirmed by a recent official check.

Last official update:
Sep 23, 2026, 08:32 AM

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Updates (1)

  1. Sep 23, 2026, 08:32 AM
    Issues with Order Payments and Processing

    We are aware of an issue currently affecting a third-party payment provider. As a result, some customers may experience failures when placing orders, and there may be delays in the processing of successfully submitted orders. We are actively monitoring the situation and working closely with the provider to restore normal service as quickly as possible. We apologise for any inconvenience this may cause and will provide further updates as more information becomes available.

    Westhost ↗

What to do right now

  • Check the provider's own status page. Open Westhost's official status page ↗
  • Don't restart everything. If the outage is upstream (cloud provider, CDN, auth provider), redeploying your own service usually won't help and may make recovery slower.
  • Communicate early. Even a one-line update to your users referencing the upstream incident reduces support load dramatically.
  • Watch this page. We post each new vendor update and source as it lands. Bookmark or share the URL with your team.

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