GlobalOutageMap
← Live dashboard
Wix

RESOLVED: Some Wix Websites May Be Unaccessible in Brazil

ResolvedmajorOfficial source confirmedSpecific component onlyFirst recorded update Aug 20, 2025, 10:33 PM · Resolved Aug 21, 2025, 03:37 AM

The site loading issue affecting users in Brazil is now resolved. The issue was related to external network conditions with third-party Latin American ISP providers. Sites are now loading normally. No further action is required. We will continue monitoring to ensure stability.

Wix live status →

What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Wix now? Check the current status

Affected services

Site Loading

Updates (6)

  1. Aug 21, 2025, 03:37 AM
    RESOLVED: Some Wix Websites May Be Unaccessible in Brazil

    The site loading issue affecting users in Brazil is now resolved. The issue was related to external network conditions with third-party Latin American ISP providers. Sites are now loading normally. No further action is required. We will continue monitoring to ensure stability.

    Wix ↗
  2. Aug 21, 2025, 03:37 AM
    RESOLVED: Some Wix Websites May Be Unaccessible in Brazil

    The site loading issue affecting users in Brazil is now resolved. The issue was related to external network conditions with third-party Latin American ISP providers. Sites are now loading normally. No further action is required. We will continue monitoring to ensure stability.

    Wix ↗
  3. Aug 21, 2025, 03:35 AM
    RESOLVED: Some Wix Websites May Be Unaccessible in Brazil

    The site loading issue affecting users in Brazil is now resolved. The issue was related to external network conditions with third-party Latin American ISP providers. Sites are now loading normally. No further action is required. We will continue monitoring to ensure stability.

    Wix ↗
  4. Aug 20, 2025, 10:49 PM
    RESOLVED: Some Wix Websites May Be Unaccessible in Brazil

    We’re aware of an issue that appears to manifest on the routing path between a user's Internet Provider and Wix for some users trying to access Wix sites from Brazil. In case you encounter this issue, please contact your Internet Provider directly in order for them to take measures on their side. As a workaround, please attempt toaccess the site by typing www. or the full domain with https:// We are monitoring their progress and will provide an update once we see the issue is resolved.

    Wix ↗
  5. Aug 20, 2025, 10:35 PM
    RESOLVED: Some Wix Websites May Be Unaccessible in Brazil

    We are aware that some users are experiencing issues with accessing live websites in Brazil and are currently investigating it

    Wix ↗
  6. Aug 20, 2025, 10:33 PM
    RESOLVED: Some Wix Websites May Be Unaccessible in Brazil

    We are currently investigating this issue.

    Wix ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Wix's status feed →

GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.