What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Wix now? Check the current status

Affected services

Site Loading

Updates (4)

Sep 15, 2025, 03:41 PM
RESOLVED: Live Sites Not Loading For Some of Sky Broadband Users In UK
This incident has been resolved.
Wix ↗
Sep 15, 2025, 03:25 PM
RESOLVED: Live Sites Not Loading For Some of Sky Broadband Users In UK
We stopped receiving complaints regarding this matter. In case you are still experiencing the issue, please reach out to Sky's support team directly for assistance.
Wix ↗
Sep 15, 2025, 12:25 PM
RESOLVED: Live Sites Not Loading For Some of Sky Broadband Users In UK
We are continuing to investigate on our side. In the meantime, please make sure to contact Sky's support team directly for assistance.
Wix ↗
Sep 15, 2025, 12:19 PM
RESOLVED: Live Sites Not Loading For Some of Sky Broadband Users In UK
We've received reports that some users on Sky Broadband in UK are having trouble loading Wix sites. The issue appears to be with the internet service provider itself, not with Wix. While we investigate, we recommend contacting Sky's support team directly for assistance. You can also try switching to a different internet connection, such as your mobile phone's data, to access your site.
Wix ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
Watch the provider going forward. Follow Wix's status feed →

GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.