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Wix

RESOLVED: Some users may experience delays when contacting Customer Care

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update Nov 20, 2025, 03:33 AM · Resolved Nov 20, 2025, 08:32 AM

The incident has been resolved.

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What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

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Updates (3)

  1. Nov 20, 2025, 08:32 AM
    RESOLVED: Some users may experience delays when contacting Customer Care

    The incident has been resolved.

    Wix ↗
  2. Nov 20, 2025, 08:30 AM
    RESOLVED: Some users may experience delays when contacting Customer Care

    We are continuing to investigate this issue.

    Wix ↗
  3. Nov 20, 2025, 03:33 AM
    RESOLVED: Some users may experience delays when contacting Customer Care

    We’re working on a solution, try again later.

    Wix ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Wix's status feed →

GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.