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Elevated authentication errors (401s) impacting multiple products

ResolvedminorOfficial source confirmedFirst recorded update Jul 13, 2026, 01:33 PM · Resolved Jul 13, 2026, 05:38 PM

This incident has been resolved. Between approximately 8:00 AM and 9:15 AM CDT (13:00–14:15 UTC), customers may have experienced errors or degraded functionality across multiple Zapier products, including: **AI by Zapier**, **Agents**, **Chatbots**, **Forms**, **Interfaces**, **Tables**, **account management**, and **Zap runs** and related automation processing. The underlying issue has been fixed, systems are operating normally, and affected Zap runs and webhook events have been replayed. If you’re still seeing issues, try **refreshing the page**, **logging out and back in**, or...

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Updates (3)

  1. Jul 13, 2026, 05:38 PM
    Elevated authentication errors (401s) impacting multiple products

    This incident has been resolved. Between approximately 8:00 AM and 9:15 AM CDT (13:00–14:15 UTC), customers may have experienced errors or degraded functionality across multiple Zapier products, including: **AI by Zapier**, **Agents**, **Chatbots**, **Forms**, **Interfaces**, **Tables**, **account management**, and **Zap runs** and related automation processing. The underlying issue has been fixed, systems are operating normally, and affected Zap runs and webhook events have been replayed. If you’re still seeing issues, try **refreshing the page**, **logging out and back in**, or **retrying

    Zapier ↗
  2. Jul 13, 2026, 02:22 PM
    Elevated authentication errors (401s) impacting multiple products

    We applied a fix and are seeing authentication failures and related errors return to normal across affected Zapier products and services. We are continuing to monitor closely to ensure the recovery is sustained. If you need help, contact Support: [https://zapier.com/app/get-help](https://zapier.com/app/get-help "https://zapier.com/app/get-help")

    Zapier ↗
  3. Jul 13, 2026, 01:33 PM
    Elevated authentication errors (401s) impacting multiple products

    We are investigating an issue causing elevated authentication failures (401s) across multiple Zapier products and services. Our engineering team is actively investigating, and we will provide another update as we learn more. If you need help, contact Support: [https://zapier.com/app/get-help](https://zapier.com/app/get-help "https://zapier.com/app/get-help")

    Zapier ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Zapier's status feed →

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