What visitors reported during this incident

No visitor reports were filed for this incident.

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Updates (5)

Sep 7, 2026, 12:44 PM
Freshservice - Webhook delivery disruption
Freshservice webhook triggers are now delivering to Zapier again following a fix deployed by Freshservice. We’ve confirmed incoming webhook activity has resumed and are continuing to monitor volumes. If you experience ongoing issues, contact Support by clicking above or go to: [https://zapier.com/app/get-help](https://zapier.com/app/get-help "https://zapier.com/app/get-help") Thank you for your patience.
Zapier ↗
Sep 4, 2026, 07:08 PM
Freshservice - Webhook delivery disruption
The Freshservice disruption is still under investigation. The Freshservice team has confirmed the issue and is working to implement a fix. We’ll provide the next update once we know more. If you’re experiencing this issue, please reach out to our Support team: [https://zapier.com/app/get-help](https://zapier.com/app/get-help "https://zapier.com/app/get-help")
Zapier ↗
Sep 3, 2026, 09:39 PM
Freshservice - Webhook delivery disruption
We’re still investigating the disruption with Freshdesk. If you are experiencing issues related to this, please reach out here: [https://zapier.com/app/get-help](https://zapier.com/app/get-help "https://zapier.com/app/get-help")
Zapier ↗
Sep 3, 2026, 02:16 PM
Freshservice - Webhook delivery disruption
We are still investigating the disruption with Freshservice and have touched base with their team to continue digging into this. We will continue to share further information as it becomes available. We appreciate your patience while our team works on this.
Zapier ↗
Sep 1, 2026, 12:03 PM
Freshservice - Webhook delivery disruption
Customers using Freshservice webhook triggers may not receive new updates in their Zaps. We are investigating the disruption with Freshservice and will share further information as it becomes available.
Zapier ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
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