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Webhook Triggers and Zap Actions - Service Disruption

ResolvedminorOfficial source confirmedFirst recorded update Sep 8, 2026, 02:06 PM · Resolved Sep 8, 2026, 05:08 PM

The issue causing some Zap workflows to not trigger from webhooks or fail on action steps between approximately 8:15–9:50 AM ET has been resolved. If you're still seeing issues with a Zap that should have run during this window, contact Support: [zapier.com/app/get-help](http://zapier.com/app/get-help "zapier.com/app/get-help")

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Updates (2)

  1. Sep 8, 2026, 05:08 PM
    Webhook Triggers and Zap Actions - Service Disruption

    The issue causing some Zap workflows to not trigger from webhooks or fail on action steps between approximately 8:15–9:50 AM ET has been resolved. If you're still seeing issues with a Zap that should have run during this window, contact Support: [zapier.com/app/get-help](http://zapier.com/app/get-help "zapier.com/app/get-help")

    Zapier ↗
  2. Sep 8, 2026, 02:06 PM
    Webhook Triggers and Zap Actions - Service Disruption

    A brief infrastructure issue between approximately 8:15–9:50 AM ET caused some Zap workflows using webhook triggers to not fire, and some Zap action steps to fail. The issue has been resolved, and Zap Runs are processing normally. We're reviewing affected accounts and replaying missed webhook events where possible. If you notice a Zap that should have run during this window and did not, contact Support: [zapier.com/app/get-help](http://zapier.com/app/get-help "zapier.com/app/get-help")

    Zapier ↗

What to do next

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