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Agent runs (agents.zapier.com) intermittently experiencing 429 errors

ResolvedminorOfficial source confirmedFirst recorded update Sep 21, 2026, 03:30 PM · Resolved Sep 21, 2026, 07:27 PM

The issue intermittently affecting Agent runs and Zap runs using AI by Zapier has been resolved. The confirmed impact window goes from September 18, 2026 at 2:00am UTC to today, September 21, at 15:00 UTC. Our team continues to work with our service provider to prevent this issue in the future, implement better safeguards, and consolidate self-healing capabilities. Some Agent runs from previous days (September 18 to September 20) could not be replayed to avoid duplicate agent executions. For **Agents**, if you want to replay affected runs, go to your[ Agents...

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Updates (3)

  1. Sep 21, 2026, 07:27 PM
    Agent runs (agents.zapier.com) intermittently experiencing 429 errors

    The issue intermittently affecting Agent runs and Zap runs using AI by Zapier has been resolved. The confirmed impact window goes from September 18, 2026 at 2:00am UTC to today, September 21, at 15:00 UTC. Our team continues to work with our service provider to prevent this issue in the future, implement better safeguards, and consolidate self-healing capabilities. Some Agent runs from previous days (September 18 to September 20) could not be replayed to avoid duplicate agent executions. For **Agents**, if you want to replay affected runs, go to your[ Agents dashboard](https://agents.zapie

    Zapier ↗
  2. Sep 21, 2026, 05:57 PM
    Agent runs (agents.zapier.com) intermittently experiencing 429 errors

    The team has identified the issue to be an intermittent overload of a service powering: • Agent runs (agents.zapier.com) • AI by Zapier executions As a result, some agent runs and AI by Zapier executions hit 429 errors. We will be working on replaying affected agent runs or Zap runs where possible, and we'll keep this status page updated on our progress. Many thanks for your patience. Our Support team is available if you have any questions, and you can reach them at: zapier.com/get-help.

    Zapier ↗
  3. Sep 21, 2026, 03:30 PM
    Agent runs (agents.zapier.com) intermittently experiencing 429 errors

    Our team is currently investigating an issue with Agent runs (from agents.zapier.com) intermittently experiencing 429 errors for some customers. We're working to confirm the root cause and implement a fix as soon as possible. AI by Zapier runs are not affected by this incident. If you have any questions or need help, please reach out to our Support team at zapier.com/get-help.

    Zapier ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
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