What visitors reported during this incident
No visitor reports were filed for this incident.
Having problems with Zoom now? Check the current statusAffected services
Zoom AIZoom PhoneZoom Meetings
Updates (2)
- Sep 10, 2026, 06:38 PMService degradation affecting Zoom Meeting summary, and Phone call summary in the US region.
This incident has been resolved.
Zoom ↗ - Sep 10, 2026, 06:22 PMService degradation affecting Zoom Meeting summary, and Phone call summary in the US region.
On 09/08/2026, Between 17:57 UTC to 23:49 UTC, A subset of users may have experienced issues with Meeting Summary and Phone Call Summary. This incident has been resolved and the affected services have been restored.
Zoom ↗
What to do next
- Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
- Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
- Watch the provider going forward. Follow Zoom's status feed →
GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.