What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Zoom now? Check the current status

Affected services

Zoom Contact Center

Updates (2)

Oct 7, 2026, 03:42 AM
Service Degradation Affected Inbound and Outbound Calls for Zoom Contact Center
This incident has been resolved and the affected services have been restored.
Zoom ↗
Oct 7, 2026, 03:30 AM
Service Degradation Affected Inbound and Outbound Calls for Zoom Contact Center
On 10/07/2026, Between 2:32 UTC to 2:44 UTC, A subset of users may have experienced issues with inbound and outbound calls for Zoom Contact Center. This incident has been resolved and the affected services have been restored.
Zoom ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
Watch the provider going forward. Follow Zoom's status feed →

GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.