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Service degradation affecting Zoom AI Companion in US region

ResolvedminorOfficial source confirmedSingle region affectedFirst recorded update Oct 12, 2026, 11:09 AM · Resolved Oct 12, 2026, 11:20 AM

This incident has been resolved and the affected services have been restored.

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What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

Zoom AI

Updates (2)

  1. Oct 12, 2026, 11:20 AM
    Service degradation affecting Zoom AI Companion in US region

    This incident has been resolved and the affected services have been restored.

    Zoom ↗
  2. Oct 12, 2026, 11:09 AM
    Service degradation affecting Zoom AI Companion in US region

    On 10/12/2026, Between 09:11 UTC to 09:51 UTC, Users may have experienced issues with Zoom AI Companion in US region. This incident has been resolved and the affected services have been restored.

    Zoom ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Zoom's status feed →

GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.