What visitors reported during this incident
No visitor reports were filed for this incident.
Having problems with Zoom now? Check the current statusAffected services
Calling (Inbound/Outbound)Zoom Phone
Updates (2)
- Sep 30, 2026, 01:20 AMService Degradation Affecting Zoom Phone in the EU01 cluster.
This incident has been resolved.
Zoom ↗ - Sep 30, 2026, 01:07 AMService Degradation Affecting Zoom Phone in the EU01 cluster.
On 09/29/2026 - 09/30/2026, Between 21:08 UTC to 00:44 UTC, A subset of users may have experienced issues with Zoom Phone in the EU01 cluster. This incident has been resolved and the affected services have been restored.
Zoom ↗
What to do next
- Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
- Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
- Watch the provider going forward. Follow Zoom's status feed →
GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.