What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Zoom now? Check the current status

Affected services

Calling (Inbound/Outbound)Voice (Inbound/Outbound)

Updates (4)

Sep 24, 2026, 01:42 PM
Service Degradation Affecting Zoom Phone and Zoom Contact Center Inbound calls in India
This incident has been resolved and the affected services have been restored.
Zoom ↗
Sep 24, 2026, 01:14 PM
Service Degradation Affecting Zoom Phone and Zoom Contact Center Inbound calls in India
The service degradation affecting Zoom Phone and Zoom Contact Center Inbound calls in India has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Zoom ↗
Sep 24, 2026, 12:07 PM
Service Degradation Affecting Zoom Phone and Zoom Contact Center Inbound calls in India
We have identified the issue with our underlying carrier affecting a subset of Airtel subscribers, which is impacting inbound call connectivity to Zoom India phone numbers for Zoom Phone and Zoom Contact Center. Outbound calls continue to function normally. We are actively working with our carrier partner to resolve the issue. We will share updates as soon as they become available.
Zoom ↗
Sep 24, 2026, 11:19 AM
Service Degradation Affecting Zoom Phone and Zoom Contact Center Inbound calls in India
We are currently investigating a service degradation affecting a subset of Airtel subscribers for inbound call connectivity to Zoom India phone numbers for Zoom Phone and Zoom Contact Center. Outbound calls continue to function normally. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Zoom ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
Watch the provider going forward. Follow Zoom's status feed →

GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.