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Service Degradation Affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips.

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update Sep 28, 2026, 10:15 PM · Resolved Sep 28, 2026, 11:35 PM

This incident has been resolved and the affected services have been restored.

Zoom live status →

What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Zoom now? Check the current status

Affected services

My NotesZoom CanvasZoom ClipsZoom Sheets

Updates (3)

  1. Sep 28, 2026, 11:35 PM
    Service Degradation Affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips.

    This incident has been resolved and the affected services have been restored.

    Zoom ↗
  2. Sep 28, 2026, 11:23 PM
    Service Degradation Affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips.

    The service degradation affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

    Zoom ↗
  3. Sep 28, 2026, 10:15 PM
    Service Degradation Affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips.

    We are currently investigating a service degradation with Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

    Zoom ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Zoom's status feed →

GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.