What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

Calling (Inbound/Outbound)Voice (Inbound/Outbound)

Updates (2)

Oct 4, 2026, 08:20 AM
Service Degradation Affected Inbound and Outbound Calls of Zoom Phone and Contact Center in North America Region
This incident has been resolved and the affected services have been restored.
Zoom ↗
Oct 4, 2026, 08:05 AM
Service Degradation Affected Inbound and Outbound Calls of Zoom Phone and Contact Center in North America Region
On 10/04/2026, Between 06:36 UTC to 07:30 UTC, A subset of users may have experienced issues with inbound and outbound calls of Zoom Phone and Contact Center in North America region. This incident has been resolved and the affected services have been restored.
Zoom ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
Watch the provider going forward. Follow Zoom's status feed →

GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.