What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

Zoom AI

Updates (9)

Sep 26, 2026, 07:03 AM
An unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature
This incident has been resolved and the affected services have been restored.
Zoom ↗
Sep 26, 2026, 06:48 AM
An unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature
The issue causing an unintended pop-up message appearing for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature in Zoom Meetings has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Zoom ↗
Sep 26, 2026, 04:59 AM
An unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature
We continue to investigate an unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature in Zoom Meetings. At this time, Catch Me Up service itself remains fully functional. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Zoom ↗
Sep 26, 2026, 12:58 AM
An unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature
We continue to investigate an unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature in Zoom Meetings. At this time, Catch Me Up service itself remains fully functional. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Zoom ↗
Sep 25, 2026, 09:17 PM
An unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature
We continue to investigate an unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature in Zoom Meetings. At this time, Catch Me Up service itself remains fully functional. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Zoom ↗
Sep 25, 2026, 03:49 PM
An unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature
We continue to investigate an unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature in Zoom Meetings. At this time, Catch Me Up service itself remains fully functional. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Zoom ↗
Sep 25, 2026, 01:12 PM
An unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature
We continue to investigate an unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature in Zoom Meetings. At this time, Catch Me Up service itself remains fully functional. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Zoom ↗
Sep 25, 2026, 11:03 AM
An unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature
We continue to investigate an unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature in Zoom Meetings. At this time, Catch Me Up service itself remains fully functional. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Zoom ↗
Sep 25, 2026, 09:20 AM
An unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature
We are currently investigating an unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature in Zoom Meetings. At this time, Catch Me Up service itself remains fully functional. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Zoom ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
Watch the provider going forward. Follow Zoom's status feed →

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