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DocuSign reliability
We have not recorded a confirmed DocuSign outage since we started tracking it. New problems appear here within minutes of detection.
Incident history
- Resolved51d agoUI Latency Issues (Incident 5692)
- Resolved55d agoSlow performance and delays for Agreement Manager, CLM, and eSign (Incident 5674)
- Resolved55d agoNew Docusign Status Center: Subscribe by September 1 to Receive Updates
- Resolved59d agoIssues in JP1 with Salesforce Writeback (Incident 5648)
- Resolved70d agoDocument Upload and Generation Errors (Incident 5595)
- Resolved71d agoDegraded Task Processing and Latency across multiple services (Incident 5576)
- Resolved72d agoLogin Issues in AU region (Incident 5572)
- Resolved75d agoLatency and Errors Across NA11 (Incident 5558)
- Resolved76d agoDocusign Admin Intermittently Unavailable (Incident 5548)
- Resolved77d agoWorkflow Send and Review Errors (Incident 5532)
- Resolved78d agoCustomers may experience issues accessing the eSign Admin Settings page (Incident 5527)
- Resolved78d agoDocument generation failures in salesforce integration (Incident 5525)
- Resolved79d agoPowerforms Intermittently Not Loading (Incident 5517)
- Resolved83d agoLatency and Intermittent Errors (Incident 5501)
- Resolved82d agoFailures with Envelope Writeback and Status Updates (Incident 5505)
- Resolved83d agoCustomers may experience errors when signing up for new accounts (Incident 5500)
- Resolved86d agoNew Docusign Status Center: Subscribe by September 1 to Receive Updates
- Resolved87d agoQualified Verification Latency (Incident 5472)
- Resolved90d agoCustomers in AU/JP may experience errors or delays when logging in, sending, or signing envelopes (Incident 5409)
- Resolved91d agoCustomers may be unable to complete purchases on ecom.docusign.com (Incident 5438)
- Resolved96d agoCustomers may experience errors loading PowerForms to sign envelopes (Incident 5417)
- Resolved98d agoCustomers may experience errors executing workflows and uploading documents (Incident 5386)
- Resolved99d agoSome Document Generation customers are being redirected to the CLM home page (Incident 5384)
- Resolved99d agoSome customers (including Notary customers) may not be able to authenticate via LexisNexis' Knowledge-Based Authentication, leading to failure in signing envelopes. (Incident 5383)
- Resolved100d agoSome customers may not able to open any CLM documents (Incident 5375)
- Resolved106d agoErrors accessing the sending web application (Incident 5334)
- Resolved105d agoPowerforms Intermittently Not Loading (Incident 5345)
- Resolved106d agoIntermittent Issues With Delivery of e-mail Notifications (Incident 5326)
- Resolved108d agoIntermittent Errors and Delays (Incident 5312)
- Resolved114d agoCustomers may see increased latency when sending and signing and intermittent errors (Incident 5232)
- Resolved114d agoCustomers may experience latency (Incident 5259)
- Resolved113d agoNew Docusign Status Center: Subscribe by September 1 to Receive Updates
- Resolved114d agoSome customers may experience errors with Sending and Signing (Incident 5252)
- Resolved114d agoCustomers may experience errors with Sending and Signing in NA3 (Incident 5247)
- Resolved114d agoIntermittent issues with Reports and Search on S1 Prod (Incident 5233)
- Resolved116d agoIntermittent Errors and Delays (Incident 5219)
- Resolved117d agoSome customers may experience latency for any sending actions that involve conversions, generating documents and accessing tasks (Incident 5190)
- Resolved118d agoSome customers may experience latency for any sending actions that involve conversions, generating documents and accessing tasks (Incident 5190)
- Resolved125d agoUsers downloading archived document ZIP files may see missing official Docusign platform seals (Incident 5139)
- Resolved119d agoPlatform Latency in UAT (Incident 5187)
- Resolved126d agoSalesforce for Gen customers may be unable to generate documents (Incident 5132)
- Resolved127d agoSalesforce for Gen customers are unable to generate documents (Incident-5122)
- Resolved128d agoCustomers may experience intermittent latency (Incident 5118)
- Resolved128d agoUsers may experience performance latency when utilizing the doc2pdf service (Incident 5085)
- Resolved128d agoEmail notifications sent from custom domains may not be delivered (Incident 5106)
- Resolved132d agoNotification failures when utilising Outlook (Incident 5087)
- Resolved132d agoDocument Upload and Generation Errors (Incident 5073)
- Resolved132d agoUsers may encounter errors when attempting to process envelopes (Incident 5072)
- Resolved138d agoCLM: Resolved Authentication/Access Issues in EU11 (Incident 5040)
- Resolved138d agoCustomers Unable to Purchase Plans (Incident 5034)
Countries mentioned
Based on datacenter regions and country mentions in recent DocuSign incidents.
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Frequently asked questions
- Is DocuSign down right now?
- Current status of DocuSign is unknown. We do not have enough recent official information to confirm the current service status. A reachable website alone does not establish service health.
- How does GlobalOutageMap track DocuSign?
- We follow the official status feed for DocuSign and combine it with GlobalOutageMap monitoring, news coverage and reports from visitors.
- Where can I see DocuSign's official status page?
- The official DocuSign status page is at https://status.docusign.com. We show it here alongside our own monitoring, visitor reports, history and alerts.
- How often does DocuSign go down?
- We recorded 0 incidents for DocuSign in the past 12 months, 0 of them in the last 30 days.
- How do I get notified when DocuSign goes down?
- Tap the Watch button on this page to add DocuSign to your watchlist and get an email when a new incident is detected. Watching is free.