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Gmail reliability
We have not recorded a confirmed Gmail outage since we started tracking it. New problems appear here within minutes of detection.
Incident history
About Gmail
Gmail is Google's email service, used by consumers and by organisations through Google Workspace. Consumer and Workspace accounts share infrastructure, so outages often affect both.
Common Gmail problems
- Unable to load the inbox in the web interface while the mobile app still shows cached mail.
- Sending failures, with messages stuck in the outbox.
- Delayed incoming mail, messages arrive hours later once a queue clears.
- Attachment upload failures while plain messages send normally.
- Google account sign-in problems, which affect Gmail alongside Drive, Docs and YouTube.
Where to check officially
- Google publishes a detailed status dashboard for Workspace services, including Gmail, at google.com/appsstatus.
- That dashboard is genuinely maintained during incidents and is the authoritative source.
- We combine it with news coverage and user reports.
What to do when Gmail is down
- Check the Workspace status dashboard first, for Gmail it is reliable and specific.
- Do not resend a stuck message repeatedly. Queued messages usually deliver, and recipients receive duplicates otherwise.
- Use the mobile app if the web interface fails; they use different front ends.
- Check whether other Google services fail, that indicates an account-authentication problem rather than a mail-specific one.
- Businesses: mail is queued, not lost. Incoming mail from other providers is retried for hours or days before bouncing.
Frequently asked questions
- Is Gmail down right now?
- Current status of Gmail is unknown. We do not have enough recent official information to confirm the current service status. A reachable website alone does not establish service health.
- How does GlobalOutageMap track Gmail?
- We follow public news coverage and visitor reports for Gmail and combine it with GlobalOutageMap monitoring, news coverage and reports from visitors.
- Where can I see Gmail's official status page?
- The official Gmail status page is at https://www.google.com/appsstatus. We show it here alongside our own monitoring, visitor reports, history and alerts.
- How often does Gmail go down?
- We recorded 0 incidents for Gmail in the past 12 months, 0 of them in the last 30 days.
- How do I get notified when Gmail goes down?
- Tap the Watch button on this page to add Gmail to your watchlist and get an email when a new incident is detected. Watching is free.
- Is Gmail down right now?
- See the live status above. Google's Workspace status dashboard is the authoritative source and is updated during incidents.
- Is email lost during a Gmail outage?
- Almost never. Sending mail servers retry delivery for an extended period, so messages arrive once Gmail recovers.
- Why does the app work but the website does not?
- The mobile app shows locally cached mail and uses a different front end than the web interface, so one can fail while the other appears to work.